The Certification website is currently undergoing a major renovation. We look forward to having valuable enhancements coming your way soon.

In the meantime:

Non-Employees: Please send an email to [email protected] to address your concerns.

Employees: Please visit the Knowledge Base in Incident IQ (IIQ). If assistance is needed, please create a ticket in IIQ.
Instructions - How to submit a ticket to the Certification Office:

  1. Login to Incident IQ from ClassLink: https://launchpad.classlink.com/polk#myapps
    1. This link found on the HUB has detailed instructions: http://thehub.polk-fl.net/wp-content/uploads/IIQ-Logging-In-and-Creating-a-Ticket.pdf
  2. Click New ticket.
  3. Click the Human Resource category.
  4. Click the Certification category.
  5. Select an Issue.
  6. Submit the Ticket.

Tickets will be processed in the order received.
We look forward to having the website available to support your Certification.